Head of the Department: Aigul Burgybaeva
Email: Burgybayeva.a@qyzpu.edu.kz
Phone (work): +7 (727)
Functions of the Department:
- Providing reference and information services to users and ensuring their access to the library collections and information resources;
- Consulting users when selecting documents from the collection located in the open access and when working at computerized places in the reading rooms;
- Monitoring user satisfaction with library and information-bibliographic services;
- Conducting consultations and trainings to improve the information literacy of users;
- Conducting cultural and enlightening events;
- Cooperation with student clubs for the purpose of implementing joint socio-cultural projects and programs;
- Management of the library collections;
- Arrangement of the collections in the reading rooms in accordance with the classification system adopted in the Library;
- Assistance to users in the local and remote service mode on information search, finding and determining the location of information materials;
- Consultations for teachers, researchers, students of postgraduate programs and other students (locally and remotely);
- Developing, implementing and evaluating information literacy programmes for all students and learners, including orientation and introductory sessions, course-integrated sessions, trainings, tutorial sessions, joint curricula and skills development activities, individual consultations in person and online;
- Organising and conducting seminars, webinars and trainings offered by the Library’s partners, publishers and information providers;
- Cooperating with the University’s Institutes, departments, research centres and other units providing academic support, namely providing subject and/or reference services on demand;
- Ensuring that the University community is aware of the available library services and the work of the Department by updating and maintaining the content of the Library’s website and social media accounts to inform users of the services provided;
- Updating and maintaining the content on the Library’s website to inform users of the services it provides;
- Promoting and marketing the Department’s services through social media and other news channels;
- Collaborate with other relevant departments to support communication and ensure the visibility of library services across all media platforms of the University;
- Developing subject and course guides, as well as training materials on media and information literacy, artificial intelligence literacy and the development of research skills of the University community;
- Providing a textbook reserve service and ensure the availability of course materials;
- Developing print and electronic collections to meet the educational, research and leisure information needs of the University, as well as in the selection and acquisition of new sources of various types and formats necessary to support learning and teaching;
- Monitoring the level of user satisfaction with library services, resources and premises;
- As part of the overall plan for the professional development of Library staff, develops and conducts trainings and events for the professional development of Department staff in accordance with the overall professional development program aimed at achieving the strategic goals of the University;
- Advising the Library management on issues within the competence of the Department;
- Maintaining the necessary documentation of the Department in accordance with the procedure established at the University and the functions assigned to the Department.